If you are not satisfied with your purchase, you may return it for full credit within 30 days of the purchase. We are not liable for returns after 30 days. Items returned must have the original tags attached and must not have been washed or worn, or damaged and free of pet hair, lint, dirt, etc. Boot boxes must not be damaged in any way for resale purposes. Shipping fees are non-refundable; free shipping offers are subject to adjustments. Customer responsible for exchange shipping charges.
How to return an item
Please include the following in your package:
The unworn, unwashed product with the tags attached.
The first and last name used when placing the order.
The phone number you used when placing your order.
A note indicating whether you desire to return or exchange the item.
Please ship the package to the following address:
166 West Wisconsin Avenue
Kaukauna, WI 54130
You may generate a shipping label for UPS.
Get your return label HERE
If you have any question please contact us
A $7.95 return charge for using this prepaid UPS label will be deducted from your return/exchange. No UPS home pick-up; for nearest UPS drop box locations you can go to contact us